Intuitive Designs - Custom Web Design & Illustration Services

Here are some questions you may from a web designer once you have established who you are interested in working with.

1. If they are available and interested in working on your project (logically!).
2. If they have any other clients that are in your industry. A lot of times, it isn’t necessary for a designer to have experience in your industry because there should be a research phase where they study your industry before starting on your project, but some designers do cater to specific niches.
3. If they have a team of people and capacity cover your needs. Some designers are just one or two man shops, but work with other professionals to provide whole website solutions (programming, SEO, copywriting, photography, online marketing, etc.) It’s good to get a general idea of how they work so that you know what to expect.
4. What their process is. Are they willing to collaborate with you and keep you abreast of updates in a timely manner?
5. What information they need from you. Often designers will get back to you after reading your RFP document and have additional questions about your project.
6. Who will you be in contact with throughout the project? It’s good to know if you will be in contact directly with the project manager or the designer. You should expect to be in contact with just one person throughout the process in order to avoid unnecessary communication complications.
7. If they offer maintenance and training services. Some designers don’t handle maintenance after the project is done. If they don’t provide maintenance services, are they willing to train you to update and maintain your own site?
8. Will they provide ongoing support of your site after it has launched? If so, what is the support period for bugs and fixes?

That wraps up the planning your website series. If you have anything to add or any questions, please leave a comment below and discuss.

Other articles in the planning your website series:

Part 1 - Before You Contact a Web Designer
Part 2 – Preparing Your RFP Document
Part 3 – Finding Potential Web Designers
Part 4 – What to look for in a Web Designer
Part 5 – Questions to ask your potential web designer

Some related resources you may also find helpful:

Example RFP
The Web Design Process
What to Expect
How to get the best out of your web designer